Privacy Policy

Who is responsible

Spodigitals, 4995 Somerville Street, Vancouver, BC V5W 3H1, Canada, is responsible for personal information collected through spodigitals.com. Privacy questions and access or correction requests can be sent to info@spodigitals.com.

Information we collect

• Account, order, and contact details such as name, email, phone number, and billing address.
• Course inquiry details, including organization, team size, learning needs, and messages you choose to provide.
• Transaction and order records. Payment card details are handled by Stripe and are not stored by Spodigitals.
• Essential technical information needed for security, fraud prevention, session continuity, and site operation.

Why we use it

• Provide course access, customer support, account functions, and requested proposals.
• Process and document orders, refunds, taxes, and business records.
• Protect the service, prevent abuse, and meet legal or regulatory obligations.
• Send marketing only when you have separately chosen to receive it. You may withdraw that consent at any time.

Service providers and transfers

We use service providers to operate the storefront, commerce backend, hosting, and payments, including Vercel, DigitalOcean, and Stripe. Providers process information for defined operational purposes and may store or process it outside your jurisdiction, where it can be subject to local laws.

Retention and safeguards

We keep personal information only as long as reasonably needed for the purpose described, legal and tax records, dispute handling, and security. We use access controls, encryption in transit, restricted administrative access, backups, and service monitoring appropriate to the information involved. No internet service can guarantee absolute security.

Your choices and rights

Subject to applicable law, you may ask to access or correct personal information, withdraw consent where processing depends on consent, or raise a concern about our handling of information. Withdrawing consent may limit services that need the information to operate. Email info@spodigitals.com and we will verify and respond to the request.

Children

The service is not directed to children under 13. A parent or guardian must provide any consent required for a learner who cannot provide meaningful consent under applicable law.

Changes and contact

We may update this policy when our practices change and will post the new date here. Contact the Privacy Officer at info@spodigitals.com or Spodigitals, 4995 Somerville Street, Vancouver, BC V5W 3H1, Canada.